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Privacy Policy

Effective Date: May 31st  2025

Sulis Swimwear (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website www.sulis-swimwear.com, place an order, or otherwise interact with us.

 

1. Information We Collect

We may collect the following types of personal information:

  • Identity Data: Name, email address, shipping and billing address, phone number.

  • Payment Data: Payment method details (processed securely through third-party gateways such as Stripe, PayPal, etc. — we do not store your credit card information).

  • Technical Data: IP address, browser type, device information, referring URL, time zone, cookies.

  • Usage Data: Information on how you use our website, pages visited, products viewed or added to cart.

  • Marketing Data: Preferences for receiving marketing emails or newsletters.

 

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders

  • To provide customer service and respond to your inquiries

  • To send order confirmations, shipping updates, and account notifications

  • To improve our website and services

  • To send you marketing communications if you opt in

  • To comply with legal obligations

 

3. Sharing Your Information

We only share your personal data with trusted third parties when necessary:

  • Service providers (e.g., payment processors, shipping carriers, IT services)

  • Analytics tools (e.g., Google Analytics, Meta Pixel)

  • Marketing platforms (e.g., email marketing providers like Klaviyo or Mailchimp, if used)

  • Law enforcement or government authorities if required by law

We do not sell or rent your personal data to third parties.

 

4. International Data Transfers

As a Hong Kong-based company, your data may be stored or processed in countries outside of your own. Where required, we take appropriate steps to ensure your data is protected in accordance with applicable laws such as the GDPR.

 

5. Your Rights (Under GDPR & Hong Kong Law)

Depending on your location, you may have the following rights:

  • Access to your personal data

  • Correction of inaccurate or incomplete data

  • Deletion of your data (“right to be forgotten”)

  • Restriction or objection to certain processing

  • Data portability

  • Withdraw consent at any time

To exercise these rights, please contact us at info@sulis-swimwear.com.

 

6. Cookies

We use cookies and similar technologies to:

  • Remember your preferences

  • Track website performance

  • Personalize content and advertising

You can control or delete cookies via your browser settings. However, disabling cookies may affect the functionality of the website.

 

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes we collected it for, including legal, tax, or reporting requirements.

 

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, or disclosure.

 

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review it periodically.

 

11. Contact Us

If you have any questions, concerns, or requests related to your personal data, please contact:

Email: info@sulis-swimwear.com
 

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